The 16%

When I was a young leader trying to learn how to build teams and lead organizations, I remember reading something that Jack Welch, the former CEO of General Electric, wrote that has stuck with me. Welch said there were four kinds of employees at GE.

  1. Those who shared the GE values and produced
  2. Those who shared the GE values but did not produce
  3. Those that did not share the GE values and did not produce
  4. Those that did not share the GE values but DID produce

Welch said it was easy to know what to do with the first three groups.

  • Group 1: (those who shared the GE Values and produced) were to be rewarded.
  • Group 2: (those who shared the GE Values but did not produce) were to be given training and another opportunity.
  • Group 3: (those who did not share the GE values and did not produce) well…

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