The 16%

One of the most popular workshops I lead is called “Overcoming the Five Dysfunctions of a Team” based on Patrick Lencioni’s best-selling book by the same name. It’s a bit of a misnomer because it sounds judgmental. (“Oh, your team is so dysfunctional, you need to read this!”) The truth is that in order to be most effective, every team has to overcome these dysfunctions because all teams are made up of human beings.

Perhaps that’s why one particular exercise in the workshop always makes an impact. The workshop is very interactive with helpful exercises that generate a lot of group conversations about things that really help the team overcome dysfunctional behavior. One exercise, however, always causes more than a few raised eyebrows. Near the end of the workshop, each participant is asked to write down one strength about every team member that he/she appreciates. After giving time for them…

View original post 307 more words