The 16%

Working with other people is usually a great experience. Surely, there are times when we do not see eye to eye with co-workers and probably even times when we get on each others nerves, but most of us enjoy our “Good mornings” and “Have a great night” affirmations from those we work with on a daily basis.

If you work with someone long enough, it is inevitably going to happen – a co-worker is going to be in a painful situation. I’m not talking about having a bad experience with a customer. I am referring to personal pain due to a death in the family, a financial loss, a divorce, etc. When this happens, what do you say? How do you respond? Here are a handful of suggestions you may find helpful:

Do not play the role of counselor – Most of us spend more time with our coworkers than…

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