Studer Education

Communication serves as the life blood and energy of an organization linking the organization’s departments and its employees together. If a leader is not intentionally communicating with his or her employees, employees may make up their own story or communicate information that may not be reflective of the leader’s intention or direction. Moreover, how leaders communicate with employees is often the only lens through which their colleagues view them and their goals for the organization.

Consider only the last statement; if “how leaders communicate” is the lens through which others views them, then effective communication is a must. That is, leaders must create intentional and structured forms of communication so that all employees are working toward common goals to achieve meaningful results. Failure to do so may lead to headlines like this, “Study reveals distrust of senior leaders,” captioned from he 2014 Navy Retention Study survey and included in last…

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