I received a call at 11:35 this morning for a closing at 3:00 pm today. I told them yes, I could rearrange my schedule IF they could get the documents to me by 1:00 pm.
A few minutes before 1:00 pm, one of their reps called to tell me she had just spoken with title and they said it would be “soon.” I let her know that, when I did manage to get the borrowers on the phone, I would advise them that I would be late, as there was no way to print docs and travel to the signing location on time when docs are not received on time.
As the loan officer had called me earlier and left the borrower’s cell phone number “in case you want to reach out to them” and as the voice mail on that cell phone gave a different name than the one…
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